Got Questions?

ACME Global Hub is an enterprise IT services company operating as a Cloud Service Provider, Managed Service Provider, and Resource Outsourcing Partner. We help organizations across the GCC modernize IT infrastructure, implement ERP platforms, strengthen cybersecurity, adopt AI, and optimize their workforce. Our services span Cloud (AWS, Azure, Google Cloud, Oracle), ERP & Business Applications, Cybersecurity, Managed IT, AI & Generative AI, Staff Augmentation, RaaS, and HR & Payroll solutions.

ACME Global Hub is headquartered in Hyderabad, India, with regional operations in Bahrain (through Almoayyed Computers Middle East) and Kuwait (through Alghanim & Almoayyed Computer Solutions). We serve enterprise clients across the broader GCC region.

We work with enterprise clients across BFSI, Retail & E-Commerce, Healthcare, Manufacturing, Government & Public Sector, Oil & Energy, and Technology. Our solutions are tailored to the regulatory, compliance, and operational requirements of each sector.

The easiest way to start is by requesting a demo through our Demo Request page. Our team will reach out within one business day. You can also contact us directly at sales@acmeglobal.tech.

Yes. All managed services engagements are governed by formal Service Level Agreements (SLAs) with 24x7 monitoring and support, and clearly defined response and resolution times based on severity.

We support all four major enterprise cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). We also offer multi-cloud management for organizations running workloads across more than one provider.

Yes. Cloud migration is a core competency. We provide end-to-end migration services including assessment, architecture design, workload migration, testing, and post-migration support using lift-and-shift, re-platforming, or re-architecting approaches.

Yes. We offer cloud cost optimization engagements covering resource rightsizing, reserved instance planning, waste identification, and governance framework setup — available as a one-time assessment or ongoing managed service.

Yes. All major cloud providers operate data centre regions within the GCC. We design architectures that keep data within required geographic boundaries and comply with local data protection regulations.

Yes. Backup and Disaster Recovery (DRaaS) is a core component of our cloud portfolio. We design backup strategies, replication, automated failover, and recovery testing. RTO and RPO are defined and contractually governed.

Multi-cloud management means centrally overseeing workloads across two or more cloud providers. If your organization uses more than one cloud platform, a unified management approach addresses visibility, cost, security, and governance challenges.

We implement Oracle Fusion Cloud Applications, Microsoft Dynamics 365, SAP ERP Solutions, and PACT Business Solutions ERP — as well as Microsoft Power Platform (Power Apps, Power Automate, Power BI, SharePoint).

A mid-sized Dynamics 365 or PACT ERP implementation typically takes 3–6 months. Oracle Fusion or large-scale SAP deployments may take 6–18 months. A detailed project plan with milestones is provided during scoping.

Yes. We connect ERP platforms with HRMS, banking systems, CRM, eCommerce, BI tools, and third-party applications using APIs, middleware, and platform-native connectors.

Yes. Application Managed Services (AMS) covers 24x7 support, incident management, enhancements, and SLA-based operations. We also provide hypercare support in the weeks immediately after go-live.

Application Services details our capabilities within each platform. ERP & Business Platforms focuses on our delivery approach — implementation, migration, managed services, and integration. Both describe the same team and services from different angles.

Our portfolio covers Threat Protection & Security Posture management, Incident Response & Endpoint Detection, network security, identity and access management, security compliance and auditing, and SOC services across cloud and on-premise environments.

Yes. We support ISO 27001, NIST, PCI-DSS, GDPR-aligned frameworks, and GCC regulatory requirements through gap assessment, remediation roadmap, control implementation, and audit documentation.

Yes. Our managed cybersecurity services include 24x7 monitoring, threat detection, and alerting via SIEM and EDR tools, with incidents triaged and managed according to agreed SLAs.

Cloud security is built into all our cloud engagements — IAM configuration, network security groups, encryption at rest and in transit, and cloud-native threat detection (AWS GuardDuty, Microsoft Defender, Google Security Command Centre) with least-privilege access enforced.

RIM covers end-to-end management of servers, storage, network devices, and cloud environments remotely — including 24x7 monitoring, patch management, backup and DR, performance optimization, incident management, and reporting.

Engagements are structured around a formal SLA defining scope, response times, escalation paths, and reporting cadence. We begin with onboarding and discovery, then move into steady-state operations. Engagements are typically contracted annually.

Yes. Our Database & Application Management service covers performance tuning, patching, maintenance, and capacity planning for Oracle, SQL Server, MySQL, PostgreSQL, and enterprise applications.

Monthly reports cover uptime, incident summaries, patch compliance, capacity trends, and SLA performance. Executive-level quarterly business reviews and real-time dashboards are also available.

AI broadly refers to systems that perform tasks requiring human intelligence — pattern recognition, prediction, decision-making. Generative AI is a branch that creates new content (text, code, images) from learned patterns. Enterprise Generative AI enables knowledge assistants and document summarization; broader AI enables predictive analytics and fraud detection.

RAG (Retrieval-Augmented Generation) enhances AI models by letting them retrieve information from your private enterprise data before generating a response. The AI answers accurately based on your own documents and policies without exposing sensitive data to public models — one of the most practical and secure Generative AI patterns for enterprise use.

We support Microsoft AI (Copilot for Microsoft 365, Azure AI, Power Platform), AWS AI (Amazon Bedrock, SageMaker, Amazon Q), Google Cloud AI (Vertex AI, Gemini), and Oracle AI (OCI AI Services, Oracle Fusion AI).

AI Governance & Security is a dedicated service. We implement data privacy controls, access management, model monitoring, lifecycle management, and human-in-the-loop review processes to keep enterprise data protected throughout every AI workflow.

Staff Augmentation places pre-vetted professionals within your team on a contract basis. RaaS is a fully managed talent acquisition service. RaaS is available in two models: Pay for Success Model (pay per placement) and Committed Model (dedicated recruitment resources for high-volume hiring).

We specialize in cloud architects, ERP consultants (Oracle, SAP, Dynamics, PACT), cybersecurity engineers, DevOps engineers, data engineers, AI/ML engineers, infrastructure specialists, project managers, and business analysts.

Re-badging transitions employees from one employer to another — typically during outsourcing or restructuring. ACME Global manages contracts, benefits transition, compliance, and onboarding to ensure a smooth experience for the organization and employees.

StaffDynamics is ACME Global's proprietary HR and Payroll management platform. It streamlines workforce management, automates payroll, and enhances employee engagement — supporting cloud and on-premise deployments aligned with GCC regional requirements.

PayDynamics is ACME Global's advanced payroll automation platform for organizations processing complex, high-volume payrolls. It automates the full payroll cycle — from data entry through approval workflows to salary disbursement — with real-time validation, exception handling, and complete audit trails.

Yes. Both platforms are built for the GCC market and include end-of-service gratuity calculations and WPS (Wages Protection System) compliance. Regulatory updates are incorporated as part of ongoing platform maintenance.